Privacy Policy

1. What We Collect

Running this platform means we need certain information from you. Here's what we hold onto:

• Account Details: Your name, email, Discord ID, and any server information tied to your login.
• How You Use the Platform: General analytics about which parts of the dashboard you visit and interact with.
• Billing Details: Handled entirely by our payment partners — we never touch or store your full card number.

2. What We Do With It

We only use your data for things that actually keep the platform running:

• Creating and maintaining your Novex Systems account.
• Handling subscription renewals and verifying your access level.
• Reaching out when something important changes or if you need support.
• Keeping the platform safe and catching anything suspicious before it becomes a problem.

3. Cookies

We use cookies to keep you logged in and understand how the platform is being used at a high level. If you turn cookies off in your browser that's fine, but some parts of the platform may stop working the way you'd expect.

4. Third Parties

Some of the tools we use to run the business — things like payment processing and analytics — are handled by outside providers. They only get access to what they need to do their job, and they're bound by agreements that prevent them from using it for anything else.

5. Keeping Your Data Safe

We use encryption and access controls that meet industry standards. That said, no system on the internet is completely bulletproof — we'll always be honest about that. We do everything reasonable to protect your data, but we can't promise perfection.

6. Children's Privacy

Novex Systems isn't meant for anyone under 13. We don't try to collect data from kids, and if we ever find out we have, we'll delete it straight away.

7. When This Changes

We'll update this page if anything meaningful changes and bump the date at the top so you know it's fresh. Staying on the platform after an update means you're on board with the new version.